OptiVis Labs

Product

PI ENGINE

An intake responder for personal injury firms. It is designed to respond to new leads within a minute, around the clock, and hand off to a person at the firm.

Pilot

In pilot with one Texas firm.

How it works

A fast first reply, then a person

  1. A lead arrives. Inquiries do not wait for business hours, so the responder does not either.
  2. A first reply, fast. PI ENGINE is designed to respond within a minute, measured from when the lead reaches it to when its first reply goes out.
  3. Human handoff. A person at the firm takes over the conversation.
How PI ENGINE handles a new leadA new lead reaches PI ENGINE. The responder is designed to reply within a minute, at any hour, and then hands the conversation to a person at the firm.New leadArrives at any hourdesign target: first reply within a minutePI ENGINE responderReplies to the lead, day or nighthuman handoffA person at the firmTakes over the conversationStatus: in pilot with one Texas firm.Response time is a design target, not a guarantee.
From a new lead to a person at the firm.

Status

In pilot with one Texas firm

The one-minute response is a design target, not a guarantee. Results from the pilot are not published yet.

Talk to us

Talk to OptiVis about PI ENGINE

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